Weekly Ranking

(11/05 -11/11)

GOOD TO GO

is NOT good to go unless it's 100%

and completely GOOD TO GO!

Please make Account Memos on EDGE!

  • Supply information on ANY plan selections or changes the customer requested
  • ESN change transaction - upgrade, FRU exchange, or Customer-owned
  • This is the BEST COVER for yourself from future issues with the customer
  • It is REQUIRED for any changes you make... it only takes a minute

PORTALS 

Or type it out in a browser to download!


For Google One:

www.metropcs.com/getgoogleone


For Amazon Prime:

www.metropcs.com/getamazonprime


Please make sure the device is using Metro (LTE) network instead of WIFI to correctly verify the subscription!

Important Phone Numbers

Rebate Questions: 1-800-999-6389

Headquarter: 972-512-0122
1016 W. Trinity Mills Rd.
Carrollton, TX 75006

Conference Calls (starts 9:50am)
Phone #: 515-739-1285
Conference Code: 264135#
Online Conference Code: samoh

Download the App for ANDROID

Download the App for iOS


DSG: 1-800-373-2876
Porting Group: 1-800-518-7519

Rebate Center: 1-800-999-6389
Asurion: 1-866-862-3397
Q Pay: 1-866-236-7733
SmartPay: 1-800-374-5587

Alphacomm: 1-888-951-0909

RT POS: 1-248-817-8800 (EXT 1)


InVue Customer Service and Technical Support Team (APPLE DISPLAY)

1-888-554-6883 (option 2)
Mon. – Thurs: 7:00am - 5:00pm CST

Fri:, 7:00am – 4:00pm CST