Important Phone Numbers
Rebate Questions: 1-800-999-6389
Headquarter: 972-512-0122
1016 W. Trinity Mills Rd.
Carrollton, TX 75006
Conference Calls (starts 9:50am)
Phone #: 515-606-5187
Conference Code: 264135#
Online Conference Code: samoh
DSG: 1-800-373-2876
Porting Group: 1-800-518-7519
Rebate Center: 1-800-999-6389
Asurion: 1-866-862-3397
Q Pay: 1-866-236-7733
SmartPay: 1-800-374-5587
Alphacomm: 1-888-951-0909
RT POS: 1-248-817-8800 (EXT 1)
InVue Customer Service and Technical Support Team (APPLE DISPLAY)
1-888-554-6883 (option 2)
Mon. – Thurs: 7:00am - 5:00pm CST
Fri:, 7:00am – 4:00pm CST
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For Google One:
For Amazon Prime:
www.metropcs.com/getamazonprime
Please make sure the device is using Metro (LTE) network instead of WIFI to correctly verify the subscription!
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Weekly Ranking
(07/27~ 08/02)
PORTALS
Please make Account Memos on EDGE!
- Supply information on ANY plan selections or changes the customer requested
- ESN change transaction - upgrade, FRU exchange, or Customer-owned
- This is the BEST COVER for yourself from future issues with the customer
- It is REQUIRED for any changes you make... it only takes a minute
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